Thank you for shopping with ServerStore.in. We take great pride in the quality of our products and your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully to ensure a smooth and hassle-free return experience.
Returns Eligibility:
Defective Products: We accept returns for products that are found to be defective upon arrival or during the warranty period specified in the product's description.
Non-Defective Products: We also accept returns for non-defective products if you are not satisfied with your purchase, provided they meet the criteria outlined in this policy.
Return Conditions:
Products must be in their original condition, unused, and with all original packaging, accessories, and documentation intact.
Returns must be initiated within 10 days from the date of delivery.
How to Initiate a Return:
To initiate a return, please contact our customer support team at hello@comprint.co.in within the return window. Please provide your order number, a detailed reason for the return, and any relevant photos or documentation if the product is defective.
Inspection and Verification:
Our team will review your request and may request additional information or photos to assess the condition of the product.
For defective products, we may offer troubleshooting assistance or request the return of the product for inspection.
Return Authorization:
Once your return request is approved, you will receive a Return Authorization (RA) number and instructions for sending the product back to us.
Return Shipping:
Customers are responsible for the cost of return shipping unless the product is defective.
Exchange Process:
For defective products, we will process an exchange for the same item if available. If the same item is not available, we may offer a suitable replacement or provide a store credit.
For non-defective products, we may offer an exchange for another product of equivalent value, subject to availability.
Refund Policy:
Please note that we do not provide refunds for returns. We offer exchanges only.
Warranty:
All products come with a warranty as specified in the product's description. Warranty claims should be made within the specified warranty period.
Contact Information:
If you have any questions or concerns about our return policy, please contact our customer support team at hello@comprint.co.in or +91-8976761246.
We appreciate your business and value your satisfaction as our customer. We aim to make the return process as straightforward as possible. If you have any questions or need further assistance, please do not hesitate to contact us.
serverstore.in reserves the right to amend this return policy as necessary, and any updates will be posted on our website.
Thank you for choosing ServerStore.in for your server and IT equipment needs.